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U.S. News & World Report. How do digital signatures work?
You might have heard about digital signatures, but how do they really work? They’ve been around longer than you might think, and they already play a pivotal role in ensuring the authenticity and integrity of data in today's digital age.
Lifewire. Why 5G technology is not satisfying users
The 5G wireless network has been touted as the next big leap, aiming to deliver unprecedented speed and connectivity. While the advantages of 5G have been widely promoted, it's clear that the practical deployment of 5G technology faces critical challenges and roadblocks.
Built In. What are the layers in blockchain, and how ‘sharding’ can beat the blockchain ‘trilemma’
Blockchain is seen as the darling of Web3. It’s decentralized and distributed digital ledger technology that underlies many cryptocurrencies, such as Bitcoin. It is essentially a chain of blocks, where each block contains a list of transactions. These blocks are linked and secured using cryptographic techniques, forming a secure and transparent record of all transactions on a network.
Lifewire. Why Incognito mode isn't as private as you think, and what you can do about it
Incognito mode in Google Chrome has long been seen as the go-to solution for private web browsing. But recent revelations have left many wondering just how private this mode truly is.
The Keys to Customer Satisfaction
As the holidays approach and people are rushing around to purchase gifts, it’s a good time for businesses big and small to remember who matters most: the customer. Building customer satisfaction directly affects how loyal customers are.
In a recent feature by Incfile, they explored the specific keys to providing customer satisfaction.
Lifewire. 5G connectivity accelerates self-driving cars
5G is fast becoming the future of transportation. Recent 5G autonomous driving public demonstrations held in Europe have showcased the immense potential of high-speed 5G mobile data to transform the way we interact with self-driving cars. With faster connections and a commitment to safer roads, self-driving cars are set to get even smarter.
CMSWire. How to get the voice of the customer
For startups and young tech companies, starting off on the right foot is essential. The Voice of the Customer (VoC) offers a clear understanding of what users truly want. By listening closely to this feedback, companies can steer clear of potential pitfalls and develop products that genuinely connect with their audience.
International Business Times. Is AI really improving customer service?
The rise of AI in reshaping the US economy is undeniable, particularly in its acceleration of the self-service trend. As businesses harness AI to improve efficiency and user experience, it begs the question: how are consumers truly feeling about it?
Hotjar. How to create an effective customer analytics strategy
A customer analytics strategy is a fundamental necessity in today's data-driven business environment. Companies that overlook this aspect are essentially navigating the market with a blindfold on. Understanding your customers – their behaviors, preferences, and pain points – empowers businesses to make informed decisions, refine their product offerings, and enhance user experiences.
Rogers exec ousted after system failure could be entitled to millions in compensation
Rogers is replacing its chief technology and information officer, just two weeks after the telecommunications giant experienced a nationwide shutdown that left millions of customers without phone, internet and TV service.