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Vaclav Vincalek Vaclav Vincalek

Consumer Affairs. When chatbots drive customers crazy

AI-powered chatbots, including popular ones like ChatGPT, are making waves right now. But if you're using one regularly, you've likely hit a few bumps in the road. The idea of chatting with an AI sounds futuristic, but when it comes down to those nitty-gritty, complex questions, you might find yourself more often frustrated than amazed.

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